{"id":23,"date":"2026-09-10T20:01:10","date_gmt":"2026-09-10T20:01:10","guid":{"rendered":"https:\/\/newsline.kaili.me\/?page_id=23"},"modified":"2026-09-10T20:01:10","modified_gmt":"2026-09-10T20:01:10","slug":"contact","status":"publish","type":"page","link":"https:\/\/newsline.kaili.me\/?page_id=23","title":{"rendered":"Contact & Help"},"content":{"rendered":"
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Whether you have a question about signing up, need help getting started, ran into a technical problem, or just want to talk to someone \u2014 we\u2019re here. Reach out to our Hawai\u02bbi coordinator or the NFB-NEWSLINE national support team.<\/p>\n\n<\/div><\/section>\n\n

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Hawai\u02bbi Program Coordinator<\/h2>\n\n\n\n

Marcus is your local point of contact for signing up, troubleshooting your account, scheduling a presentation or training session, and any questions about the Hawai\u02bbi program. No question is too small.<\/p>\n\n\n

Marcus Bass<\/h3>

Hawai\u02bbi Program Coordinator, NFB-NEWSLINE Hawai\u02bbi<\/p>

808-900-7619<\/span><\/a>800-955-6169 (toll-free)<\/span><\/a>mbass@nfbnewslinehawaii.org<\/span><\/a><\/div><\/div>\n\n
\nEmail Marcus Bass<\/a>\n<\/div>\n\n\n

Marcus Bass\u2019s direct phone, email, and hours need to be confirmed before launch.<\/p>\n\n<\/div><\/section>\n\n

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National NFB-NEWSLINE Support<\/h2>\n\n\n\n

For account issues, technical help, or general inquiries, contact the NFB-NEWSLINE national customer service team:<\/p>\n\n\n

NFB-NEWSLINE National Customer Service<\/h3>

Toll-free 1-866-504-7300 \u00b7 Direct 410-659-9314, ext. 2317<\/p>

1-866-504-7300<\/span><\/a>NFBNewsline@nfb.org<\/span><\/a><\/div>

Monday\u2013Friday, 8:00 AM\u20135:00 PM Eastern Time<\/p><\/div>\n\n

<\/svg><\/span>

24\/7 Access Line: 1-888-882-1629<\/p>

Use this number anytime to access the NEWSLINE content service directly.<\/p><\/div><\/div>\n<\/div><\/section>\n\n

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Common Questions<\/h2>\n\n\n
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I forgot my subscriber ID or security code.<\/h3>

Call the national helpline at 1-866-504-7300 and they\u2019ll help you recover your codes.<\/p><\/div>\n\n

I signed up but haven\u2019t received my codes yet.<\/h3>

Processing typically takes a few business days. If it\u2019s been longer, contact Marcus Bass or call 1-866-504-7300.<\/p><\/div>\n\n

I\u2019m having trouble with the app.<\/h3>

Check the step-by-step guide for your device, or call national support for personalized help.<\/p><\/div>\n\n

Can I use NFB-NEWSLINE on more than one device?<\/h3>

Yes. Your subscriber ID and security code work on all access methods \u2014 phone, app, Alexa, website, and portable players \u2014 without a separate account for each.<\/p><\/div>\n\n

I want to refer someone to NFB-NEWSLINE.<\/h3>

Send them to this site to learn more and apply, or have them contact Marcus Bass directly to get started.<\/p><\/div>\n\n

Is the service really free?<\/h3>

Yes. NFB-NEWSLINE is completely free for eligible Hawai\u02bbi residents. No subscription, no equipment cost, no hidden fees.<\/p><\/div>\n<\/div>\n<\/div><\/section>\n\n

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Helpful Resources<\/h2>\n\n\n\n

Getting Started<\/h3>\n\n\n\n
\nHow to Apply<\/span><\/svg><\/a>\n\nHow to Listen<\/span><\/svg><\/a>\n<\/div>\n\n\n\n

Step-by-Step Guides<\/h3>\n\n\n\n
\nPhone Access<\/span><\/svg><\/a>\n\niOS App<\/span><\/svg><\/a>\n\nAndroid App<\/span><\/svg><\/a>\n\nAmazon Alexa<\/span><\/svg><\/a>\n\nOnline \/ Website<\/span><\/svg><\/a>\n\nPortable Players<\/span><\/svg><\/a>\n<\/div>\n\n\n\n

For Partners & Providers<\/h3>\n\n\n\n
\nFor Medical Providers<\/span><\/svg><\/a>\n\nFor Seniors & Caregivers<\/span><\/svg><\/a>\n\nFor Educators & Students<\/span><\/svg><\/a>\n\nEvents & Outreach<\/span><\/svg><\/a>\n<\/div>\n\n<\/div><\/section>\n\n
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NFB-NEWSLINE Websites<\/h2>\n\n\n\n
\nContent access: www.nfbnewslineonline.org (external link)<\/span><\/span><\/svg><\/a>\n\nNational program: www.nfbnewsline.org (external link)<\/span><\/span><\/svg><\/a>\n<\/div>\n\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_nfbh_hero_hide":"","_nfbh_hero_title":"Contact & Help","_nfbh_hero_text":"","_nfbh_hero_image":0,"_nfbh_hero_note":"","_nfbh_hero_nav_hide":"","footnotes":""},"class_list":["post-23","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/newsline.kaili.me\/index.php?rest_route=\/wp\/v2\/pages\/23","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/newsline.kaili.me\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/newsline.kaili.me\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/newsline.kaili.me\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/newsline.kaili.me\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=23"}],"version-history":[{"count":1,"href":"https:\/\/newsline.kaili.me\/index.php?rest_route=\/wp\/v2\/pages\/23\/revisions"}],"predecessor-version":[{"id":49,"href":"https:\/\/newsline.kaili.me\/index.php?rest_route=\/wp\/v2\/pages\/23\/revisions\/49"}],"wp:attachment":[{"href":"https:\/\/newsline.kaili.me\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=23"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}